Dear our customers,
We really thank you for always supporting and choosing Magestore’s products & services You should know that, in our journey to become a leading retail solution provider, without faithful companions like you, we can’t reach the success today. To give you the best experience with Magestore, we would like to inform you about the change in our schedule as following:
- Magestore will have a long vacation from 28 Dec 2018 to 1 Jan 2019 (4 days – Pacific time). So, the support channels will be limited in this time.
- To get support during this holiday, please submit your requirements using tickets via Zendesk or email your queries to firstname.lastname@example.org. The support team will not be able to live chat within the occasion but all requests/messages will be recorded & checked daily.
- We will get back to normal on Tuesday, (2 Jan 2019 – Pacific Time) and promptly reply to your queries sent during the time off.
We hope you could kindly understand with this situation. Magestore team will try our best to help you if possible.
In addition, the purchase activities & site operation are still processed as normal. In case, you want to purchase any product, please visit magestore.com. Our sales team will be here to assist you. We also apologize for any inconvenience this may take and thank you for your understanding!