Dear Magestore customers,
We really want to thank you for choosing Magestore’s products & services. Your support and feedback has been essential in product innovation, and our team has been working hard to create better solutions for retailers every day.
To give you the best experience with Magestore, we would like to inform you about the changes in our schedule:
- Magestore will have a long vacation from 2 February 2019 to 10 Feb 2019 (9 days – Pacific time). As a result, support channels will be limited during this time.
- To get support during this holiday, please use our ticket system or email your queries to firstname.lastname@example.org.
- We’ll get back on Monday, 11 Feb, and promptly reply to your queries sent during our time off.
- In case your issue is technical and urgent (such as problems on your live site or the website is down), please choose “Urgent” as priority for your new request. We will check and get back to you at the shortest time.
All purchase activities & site operation are still processed as normal. If you want to purchase any product, please visit magestore.com. Our sales team will be here to assist you.
We apologize for any inconvenience this may cause and thank you once again for choosing us.
– The Magestore Team.