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How to show pending payment order on front-end

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Welcome to our Magento blog!

This will be a very quick Magento tutorial today but I bet that it’s helpful to you.

As you know, some orders have status of pending payment and by default, Magento doesn’t show them on frontend. It makes customers unable to view details of their orders. However, you can configure to display these orders on frontend by adding the code below to the configuration file (config.xml) of any active module.

<config>
<global>
<sales>
<order>
<states>
<pending_payment>
<visible_on_front>1</visible_on_front>
</pending_payment>
</states>
</order>
</sales>
...
</global>
...
</config>

Similarly, you can totally disable showing any order status by setting the status’s attribute visible_on_front to 0. For example:

<config>
<global>
<sales>
<order>
<states>
<processing>
<visible_on_front>0</visible_on_front>
</processing>
</states>
</order>
</sales>
...
</global>
...
</config>

Enjoy your code!

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7 Comments

  2. yamhoo Reply

    hi，I have a problem,when customer ordered but dont pay ;the order states will be pending;the customer can see pending order;but how can he pay this pending order?

    • David Reply

      Hi guy,
      Your customer should contact with you then you can create a payment for him. Another way is that you can cancel that order then your customer reorder and make payment.
      Hope it helpful!

  3. Mat Reply

    Can you change the ordering process so they have to put in there card details before they complete the order?

    • David Reply

      Hi Mat,
      Could you explain in more details whether you want to put card details in order after it is checkout or before checkout?

  4. Philip Reply

    let’s say a customer calls over the phone and you manually create an order for them on the backend. The problem is you only accept paypal for payments. The user never completed the checkout process on the front end. Is it possible to route a pending payment order back through the checkout process?

    thx

    • David Reply

      Hello Philip,

      About your question, in front end, in order to be able to checkout through PayPal, you have to reorder. Hope this helps.

      Thanks for following us!

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