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Announcement: Long Holiday – Limited Support during 25/1 – 1/2

Announcement: Long Holiday – Limited Support during 25/1 – 1/2

This is the quick announcement to all customers about our coming holiday. Thank you for visiting Magestore and purchasing our products & services. Please notice that Magestore will have limited support from 25/1/2017 to 1/2/2017. This is the longest holiday period of the year and we hope that you could kindly understand.

The purchase activities & site operation are still processed as normal. However, the support channels will be limited. To get support during this holiday, please submit your inquiry using tickets via Zendesk or email your queries to support@magestore.com.

The support team will not be able to live chat within the occasion but all requests/messages will be recorded & checked daily. Due to the limitation of the human resource during the holiday, we will prioritize to reply extremely urgent case.

Magestore will get back to you on Thursday (2/2/2017 – Pacific Time) and promptly reply to your queries sent during the time off. We apologize for the inconvenience this may take and thank you for your understanding!

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Cleo

As Magestore marketing executive, I discover new things about Magento and Magestore extensions every day. I'd love to be the one who update all news and interesting event from Magestore to you!

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